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FAQ – Mentora By French Tooth

Comment pouvons-nous vous aider ?

Image FAQ

FAQ

J’ai oublié mon mot de passe.

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Rendez-vous sur la page connexion : https://preprod.mentorabyfrenchtooth.fr/connexion/

Puis cliquez sur “Mot de passe oublié ?”

Comment m’inscrire à mentora ?

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Rendez-vous sur la page inscription : https://preprod.mentorabyfrenchtooth.fr/inscription/

Complétez les champs indiqués, puis cliquez sur “Créer un compte”

Comment changer mon mot de passe ?

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Rendez-vous dans votre profil : https://preprod.mentorabyfrenchtooth.fr/profil/

Entrez votre mot de passe actuel, puis votre nouveau mot de passe.

Cliquez sur “Enregistrer”

Comment changer mon email ?

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Rendez-vous dans votre profil : https://preprod.mentorabyfrenchtooth.fr/profil/

Entrez votre email actuel, puis votre nouvel email.

Cliquez sur “Enregistrer”

Comment me désinscrire de mentora ?

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Rendez-vous dans votre profil : https://preprod.mentorabyfrenchtooth.fr/profil/

Cliquez sur “Supprimer” en bas de page.

Attention, vos identifiants seront perdus définitivement.

Je souhaite commander 2 actes cliniques en même temps, comment faire ?

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Sur mentora vous pouvez commander vos actes cliniques seulement un par un dans votre panier.

Je souhaite annuler ma réservation, comment faire ?

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Contactez-nous pour annuler votre réservation.

Comment entrer mon code promo ?

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Rendez-vous sur la page panier : https://preprod.mentorabyfrenchtooth.fr/panier/

Puis, entrez votre code promo, et cliquez sur “Appliquer le code promo”.

Quels sont les moyens de paiements acceptés ?

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Seuls les paiements par carte bancaire sont acceptés.

Comment sauvegarder des actes cliniques afin de les retrouver plus tard ?

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Il vous suffit de cliquer sur le cœur présent sur chaque acte clinique.

Vous pourrez retrouver vos actes cliniques enregistrés dans la page favoris :

https://preprod.mentorabyfrenchtooth.fr/favoris/